PETIT VERBIER AND PETIT ZERMATT PRIVACY POLICY

 

Petit Verbier Sàrl (“We/Us/Our”) take the privacy and security of your and your children’s personal data seriously and we are committed to complying with our obligations under applicable data protection regulations and industry guidance. This Privacy Policy sets out how your and your children’s personal data will be collected and used.

 

  1. WHAT DATA DO WE COLLECT?

 

Depending upon your interaction or relationship with Us, We may collect some or all of the following personal data, including some sensitive personal data, relating to you/your children:

  • name
  • contact information such as email addresses and telephone numbers
  • medical information (allergies, illnesses, etc.)
  • credit card information
  • photographs or videos

 

  1. HOW IS YOUR DATA COLLECTED?

 

We may collect your/your children’s personal data in a number of ways. The primary ways in which we collect data are:

  • In person in the event you provide details to Us during a meeting or phone call
  • From email correspondence with Us
  • On your booking registration form
  • During childcare sessions
  • From third parties, for example if your booking is made through your chalet company or hotel etc.

 

  1. HOW DO WE USE YOUR DATA?

 

We may use your personal data for the following purposes:

  • To fulfil our obligations to you/your child in relation to any childcare bookings made, and to ensure the welfare of your child
  • Keeping records of contact details, marketing materials, in order to improve our services and comply with legal obligations
  • Responding to email enquiries regarding potential bookings

 

  1. HOW DO WE STORE YOUR DATA?

 

We only keep your/your children’s personal data for as long as We need to in order to use it as described above, and/or for as long as We have your permission to keep it/we are required to keep it under applicable law. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected, using password-protected and encrypted systems.

 

  1. DO WE SHARE YOUR DATA?

 

For the purpose of processing payments, we may share your data with credit card companies. Otherwise, we will not share any of your/your children’s data with any third parties for any purposes, unless with your prior approval. However, in certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations or regulatory requirements, a court order, or a governmental authority.

 

If, pursuant to the terms of this Privacy Policy, we are required to transfer personal information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.

 

  1. HOW YOU CAN ACCESS AND UPDATE YOUR PERSONAL INFORMATION

 

At any point while we are in possession of or processing your/your children’s personal data, you have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.

 

Please contact info@petitverbier.com or info@petitzermatt.com if you would like to exercise any of these rights.

 

  1. REVIEW OF THIS POLICY

 

We keep this Policy under regular review and may update it from time to time.